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Welcome to Standard Chartered Bank
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Telebanking

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Information
  • You can use services such as money transfer, banking data inquiry, reports of
    lost/stolen and loans via a phone call from your home or office without having to visit the bank.
Target Customers All customers who have Standard Chartered Bank accounts
Service Number 1577-7744 (cell phone available)
Service Contents Money transfer (Remittance) : Transfer to Standard Chartered Bank or other banks
Reserved transfer within 3months, cash advance transfer for credit card
Inquiry Service Non-passbook deposit, Deposit Balance, Transaction Statement of BC Card,
Banker's Check, View exchange rates, Loan interest, details of Tele PC loan
Report lost/Stolen Report lost/stolen of passbook, registered seal, card, etc.
Notification Service Exchange rate, deposit and withdrawal statement, verification for remittance
Service User
Information		 Initialize and change password, terminate service, terminate withdrawal passbook
Transfer Service Submit an application at a nearby branch to use our Telebanking service and
enroll your password for Telebanking via phone call within 3 business days of the
application including the application day.
  • Telebanking service may be limited for calls from pay phones, caller ID-blocked phones and calls from outside
    Korea.

Transfer Limit

Type Grade1
(OTP: One Time
Password)		 Grade2(※)
(SMS+Security
Card)		 Grade3(※)
(Security Card)
approval
limit(☞)		 normal limit
Internet
Banking
(Mobile
Banking)		 Individual Per
Case		 Up to
1,000 million		 Up to
100 million		 Up to
50 million		 Up to
10 million
Per
Day		 Up to
10,000 million		 Up to
500 million		 Up to
250 million		 Up to
50 million
Corporation Per
Case		 Up to
per day limit		 Up to
500 million
Per
Day		 Up to
approval limit		 Up to
5,000 million
Tele
Banking		 Individual Per
Case		 Up to
100 million		 up to
50 million		 Up to
20 million		 Up to
10 million
Per
Day		 Up to
1,000 million		 Up to
250 million		 Up to
100 million		 Up to
50 million
Corporation per
Case		 Up to
100 million		 Up to
100 million
Per
Day		 Up to
1,000 million		 Up to
500 million
Caution
  1. Bring your passbook or debit card, seal(signature), and verification of your identity to one of our
    branches to apply for a security card.
  2. Account for withdrawal : you can deposit into or withdraw from the account at your convenience.

Other Service

  • Anyone can use the service without submitting a separate application.

How to enroll your password for Telebanking upon initiation

How to enroll your password for Telebanking upon initiation step

How to use transfer service

How to use transfer service step

Benefits of Telebanking service at Standard Chartered Bank

  • Save your time by not having to come to one of our branches.
  • Greatly reduced transfer fee.
  • Telebanking is available outside business hours of the bank.

Confirmation process for telebanking service in Standard Chartered Bank

  • Telebanking involves multi-step cross checking process to protect valued assets of our customers.
  • Check User number (given by the bank)
  • Check Telebanking password (given by customer)
  • Check password for passbook and card
  • Designate an account for deposit : If you designate an account for deposit, deposits cannot be made to other
    accounts.
  • Check transfer limit : Money transfer can not exceed the limit set by the customer.
    The security card and OTP card enhance security in money transfer.
  • Please be careful not to expose Telebanking password. For added security,
    change the password on a frequent basis.

Service Hours

  • Transfer & report lost/stolen : 24hours(except for system conversion time)

Mosaic Bank means the english website of the Standard Chartered Bank.

Service Type Service Code
Inquiry Account Deposit inquiry service 111
Withdrawal 112
Balance 114
Transfer Result 116
Check Check issued by
Standard Chartered Bank		 121
Credit
Card		 Settlement inquiry 131
Usage on current
month details		 132
Cash Advance details 133
Settlement account no. 134
Foreign
Exchange		 F/X Rate 141
F/X deposit interest rate 142
Money Transfer Money transfer to Standard Chartered Bank 211
Money transfer to other banks 212
Report Lost/Stolen Lost passbook report 311
Lost debit/cash card report 312
Lost credit card report 313
Telebanking password Resister telebanking password 512
Change telebanking password 513

Aware : Telebanking service(especially transfer) would be ceased if you do not register
TELEBANKING PIN NUMBER in 3 business days after applying at the branch.

Standard Chartered Bank Telebanking Service TEL : 1577-7744